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Contact Relationship Management (CRM)

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Without an effective system to track donors and other constituents, you can spend too much time just trying to figure out who to contact and miss out on many fundraising opportunities.

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TechSoup Asia-Pacific is proud to announce its newly signed partnership with Blackbaud, a cloud software company that’s built entirely and exclusively to empower charities across the globe. Through this partnership, NGOs across 6 Southeast Asian countries – Indonesia, Malaysia, Philippines, Singapore, Vietnam and Thailand – may access exclusive discounts to Blackbaud’s range of solutions for fundraising, project management, communications and donor management.

NGOS may learn more about the Blackbaud product offers through the links below:

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Description: 

Better fundraising starts here.

Let’s face it: Spreadsheets weren’t built to take on your organisation’s workflow. As a growing nonprofit, you need a smart donor management and fundraising solution -- one you can spend less time in but get more out. Blackbaud eTapestry is designed exclusively with the needs of growing nonprofits in mind.

Please note there is a minimum level of training and best practice consulting to successfully implement the solution. The level required will be mutual agreed after working with a Blackbaud consultant prior to signing of agreements.

For pre-sales questions, please register your interest and a Blackbaud consultant will be in touch within 2 days.

FOR FULL ETAPESTRY INFORMATION PLEASE VIEW THE ETAPESTRY INFO PAGE.

eTapestry-logo-clear-background_W300.png
Description: 

Better fundraising starts here.

Let’s face it: Spreadsheets weren’t built to take on your organisation’s workflow. As a growing nonprofit, you need a smart donor management and fundraising solution -- one you can spend less time in but get more out. Blackbaud eTapestry is designed exclusively with the needs of growing nonprofits in mind.

Please note there is a minimum level of training and best practice consulting to successfully implement the solution. The level required will be mutual agreed after working with a Blackbaud consultant prior to signing of agreements.

For pre-sales questions, please register your interest and a Blackbaud consultant will be in touch within 2 days.

FOR FULL ETAPESTRY INFORMATION PLEASE VIEW THE ETAPESTRY INFO PAGE.

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Description: 

eTapestry Starter Online

Through TechSoup, organizations can access a 25% discount on the annual subscriptions for eTapestry, a cloud-based CRM and crowdfunding platform that enables organizations to effectively manage donor networks, create multi-channel marketing campaigns (i.e. email & social media), collect donations and generate real-time reports.

e-Tapestry comes in 3 different plans (Starter, Essentials & Pro) tailor-fit to meet the diverse needs of varying NGOs.

FOR FULL ETAPESTRY INFORMATION PLEASE VIEW THE ETAPESTRY INFO PAGE.

eTapestry Starter Online includes:

  • Unlimited Users
  • 3 Online Pages with connected Payment Processor
  • In-built email marketing
  • Self-import tool
  • Extensive support resources:
    • Email support
    • Recorded online training
    • Capability walk-throughs and help guides
    • Online community and forums

Details and Service Costs

All qualified organizations are eligible to receive 25% discount on their annual subscriptions for eTapestry Online. The package costs AUD 2,350 or AUD 195/month and it includes:

  • 1st year subscription worth AUD 1,550
  • Best Practice Instructor Led Start-up and 1st Campaign Template worth AUD 800

If you have questions/concerns about the package costs, we recommend registering your interest to talk to a Blackbaud consultant through here

Obtaining This Product

On completion of purchase Blackbaud will provide Standard Order with Scope of Works for Best Practice Instructor Led Start-up

Blackbaud will provide a sample Order Form and SOW that the Member can review prior to purchase

eTapestry Starter Online is an exclusive offer for TechSoup Asia-Pacific that can only be purchased through TechSoup's programs in Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam. 

See eTapestry in Action.

For pre-sales questions, please register your interest and a Blackbaud consultant will be in touch within 2 days.

eTapestry-logo-clear-background_W300.png
Description: 

Better fundraising starts here.

Let’s face it: Spreadsheets weren’t built to take on your organisation’s workflow. As a growing nonprofit, you need a smart donor management and fundraising solution -- one you can spend less time in but get more out. Blackbaud eTapestry is designed exclusively with the needs of growing nonprofits in mind.

Please note there is a minimum level of training and best practice consulting to successfully implement the solution. The level required will be mutual agreed after working with a Blackbaud consultant prior to signing of agreements.

For pre-sales questions, please register your interest and a Blackbaud consultant will be in touch within 2 days.

FOR FULL ETAPESTRY INFORMATION PLEASE VIEW THE ETAPESTRY INFO PAGE.

eTapestry Starter Online

Through TechSoup, organizations can access a 25% discount on the annual subscriptions for eTapestry, a cloud-based CRM and crowdfunding platform that enables organizations to effectively manage donor networks, create multi-channel marketing campaigns (i.e. email & social media), collect donations and generate real-time reports.

e-Tapestry comes in 3 different plans (Starter, Essentials & Pro) tailor-fit to meet the diverse needs of varying NGOs.

eTapestry Starter Online includes:

  • Unlimited Users
  • 3 Online Pages with connected Payment Processor
  • In-built email marketing
  • Self-import tool
  • Extensive support resources:
    • Email support
    • Recorded online training
    • Capability walk-throughs and help guides
    • Online community and forums

Details and Service Costs

All qualified organizations are eligible to receive 25% discount on their annual subscriptions for eTapestry Online. The package costs AUD 2,350 or AUD 195/month and it includes:

  • 1st year subscription worth AUD 1,550
  • Best Practice Instructor Led Start-up and 1st Campaign Template worth AUD 800

If you have questions/concerns about the package costs, we recommend registering your interest to talk to a Blackbaud consultant through here

Obtaining This Product

On completion of purchase Blackbaud will provide Standard Order with Scope of Works for Best Practice Instructor Led Start-up

Blackbaud will provide a sample Order Form and SOW that the Member can review prior to purchase

eTapestry Starter Online is an exclusive offer for TechSoup Asia-Pacific that can only be purchased through TechSoup's programs in Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam. 

See eTapestry in Action.

For pre-sales questions, please register your interest and a Blackbaud consultant will be in touch within 2 days.

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TechSoup is proud to announce the newest version of Microsoft Dynamics CRM.

Microsoft Dynamics CRM is customer relationship management (CRM) server software that offers tools for storing and analyzing customer records.

Is It Right for My Organization?

Microsoft Dynamics CRM is ideal for larger organizations that store substantial constituent data and run analytics on it. You can also automate your most common processes, saving time and money

What's New in Microsoft Dynamics CRM 2013?

  • New User Interface

Matt Jung's picture
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This inaugural post highlights the big nonprofit technology stories of 2012, including making websites viewable on mobile phones, using mobile phones more in the workplace, cloud computing, social media fundraising, foundations and Microsoft donations, greater self-sufficiency among NGOs in developing countries, and some cutting edge things like hackathons. This was an original December blog post by TechSoup's Jim Lynch:

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Donors are the lifeblood of nonprofit organizations. You need them to survive. But how do you manage your donors' contribution information -plus all the personal details key to maintaining successful relationships -for a price that won't break the bank?

Category:
Donor & Discount Partners:
Media:
Platform:
15 USD
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Description: 

Raklet is a cloud-based community management platform.

This offer provides access to a 75 percent discount on a one-year subscription to the Raklet Essentials plan for up to 1,000 contacts. After you request this offer through TechSoup, you'll pay Raklet $147 directly for the discounted subscription. See the Details and Service Costs tab for more information.

Benefits for Organizations

You can use Raklet Essentials to

  • Organize your member or donor database with Raklet CRM
  • Collect membership payments or donations online
  • Communicate with members or donors via the Raklet app, text messages, or emails
  • Simplify event management with scheduling, invitations, and follow-ups

Major Capabilities

  • Contact management: Raklet CRM allows you to keep all your records in one place, customize profiles with custom fields, and categorize items with lists and tags. You can import an existing database on your own or get assistance for an additional fee.
  • SMS and email: You can reach out to your contacts directly by sending SMS messages or emails through Raklet. You pay an additional fee for each SMS message that you send. With the Essentials plan, you can send up to 5,000 emails before you have to pay any additional fees.
  • Online payments: Accept online payments like one-time donations or individual membership fees directly through Raklet. You pay a transaction fee for each online payment that you accept.
  • Event ticketing: You can sell tickets online for your events. Ticket sales incur the same transaction fee as other online payments.
  • Fundraising: You can create custom pages for your organization's fundraising campaigns.

The Raklet Essentials plan does not include automated messaging, recurring payments, and other functionality that is included with other Raklet subscriptions. See a comparison of Raklet subscriptions and a complete list of features.

Support

The Raklet Essentials subscription includes chat and email support. Phone or video support is available for additional fees.

Choose Carefully

The administrative fee for this product is not refundable, and the product cannot be exchanged.

Obtaining This Product

When TechSoup approves your donation request, we will send a message to your organization email address with preliminary information about obtaining this product. Shortly after, the donor partner will contact you to set up your account.

Details and Service Costs

Discounted Rates This offer provides access to a 75 percent discount on a one-year subscription to the Raklet Essentials plan. After you request this offer through TechSoup, you'll pay Raklet $147 directly for the discounted subscription.
If you accept online payments with the Essentials plan, you'll pay a fee of 4.9 percent plus $0.90 per transaction.
Subscription Limits The Essentials plan provides
  • Unlimited administrators
  • 1,000 contacts
  • Three custom CRM fields
  • 5,000 free emails per month
  • One email sender name
  • One-time donations only (no recurring donations)
  • 0.5 GB online storage
  • Chat and email support
Service Contract Required You must agree to a one-year service contract with Raklet.
Continuing Service After One Year You may renew your subscription by requesting another product through TechSoup each year before the subscription expires.

If you wish to upgrade your plan or need more than the maximum number of contacts that are provided by your current plan, you can request the discounted Professional or Premium plan through TechSoup instead of the Essentials plan when you renew.

Additional Services
  • Data import: $500 to $1,000 one-time fee depending on complexity
  • SMS messaging:
    • Pricing varies from $0.0058 to $0.442 per text message, depending on the country
    • Bulk SMS message packages are available at a discount
  • Additional email messaging:
    • 50,000 emails: $50 per month
    • 100,000 emails: $80 per month
    • 200,000 emails: $110 per month
    • 500,000 emails: $175 per month
  • Phone support: $50 per month for up to two phone calls
  • Video support: $100 per month for up to two 30-minute video sessions
  • Development work (integrations, APIs, reporting): $30 to $60 per hour depending on complexity
  • Custom mobile app for members: $149 to $199 per month depending on platforms
  • Design work
    • Website with five unique pages: $3,000
    • Video: $2,000 per minute
    • Banners, ads, or other designs: $60 per hour
Existing Members Ineligible This offer is not available to organizations that already have a paid Raklet subscription unless the original subscription was obtained through TechSoup.
Previewing Raklet If you've participated in the free trial for Raklet, you can request this product to activate your trial version.
Credit Card Required A credit card is required to pay for your one-year subscription and any additional services that you purchase.
Restrictions: 
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